INTERVENTION PROCEDURES
To Initiate Intervention:
Send Request in Writing to ASPIRE Office:
Email Request to info@ASPIREBuildersWarranty.com OR
Fill Out Request form at aspirebuilderswarranty.com/file-a-request
Include Attempts to Resolve and Contact Info
ASPIRE Staff will Contact you to Schedule an Inspection
At the Inspection Expect: (A Fair and Unbiased Look at the Complaint in Person)
Who?: the Homeowner, the Builder, and a neutral Inspector
What?: A Walk Through of the Problem(s) with Inspector
When?: At a Time Scheduled in Advance
Where?: At the Residence Covered by the Warranty
Why?: To Examine Problems with a Third-Party Inspector
After the Inspection:
The Inspector will Write a Report (about a week or two)
Recommendations to Solve the Problem will be Given
ASPIRE will Send the Report to Builder and Home Owner